From the moment you first get in touch with us, you’ll find renting with Populo Living is a bit different. Because we understand the everyday challenges of living in and looking after a rented home, we’ve shaped the way we work to make things as easy as possible for our residents.
Companies build houses; people make homes. When you’re looking for a new place, our customer service team will be your first point of contact. They’ll answer your queries, and help you deal with the paperwork. Once you move in, you’ll find our team on-hand to look after the building and communal areas to a high professional standard.
To contact a member of the team, please call 020 7112 8901 or email hello@populoliving.co.uk.
When you rent with us, you’ll know exactly what you’re signing up to: straightforward contracts and paperwork, no hidden extras, no nasty surprises. You can see all our tenant fees in one place. We also promise regular communications to keep you informed of any work going that might affect you or your home.
Your friendly property manager is on site regularly and we respond to all queries within one working day. If we can’t solve them immediately, we’ll be clear about what we propose to do and when.
Emergency contact number – for our residents
If you have an emergency outside of normal office hours, please call us on 020 3006 8333
We know there’s no Planet B, so we’re determined to do things properly from the start. We’ll always meet, or exceed, all green building standards now and in the future. We’re minimising waste, noise, pollution and disruption when we build, and incorporating features that help our residents live greener – needing less energy to run their homes.
As a responsible property manager, we have robust processes in place to look after you.
Tenant Info
Got a question? See our frequently asked questions about Populo for more information.
FAQS
Populo Homes is the part of the Populo Living Group that is registered as a social housing provider. Find our more.
Populo Homes
As any responsible developer should, we commit to meeting or exceeding all green building standards now and in the future.